Terms & Conditions

ShareCare is provided by ShareCare. If you use ShareCare on behalf of an organisation, you confirm you have authority to bind that organisation. If you use it as an individual, you confirm you are of legal age in your country of residence.

ShareCare helps a care circle — coparents, caregivers, family and friends — coordinate a shared calendar and parenting time, message each other, split and settle shared expenses, propose schedule swaps, store documents, and read forwarded emails and uploaded agreements with the help of automated assistants.

ShareCare is not a law firm and does not provide legal advice. Schedules, deviation flags, support calculations and summaries produced by our assistants are informational aids drawn from the documents you upload. They may be incomplete or wrong. Always check anything that matters against your own court order or agreement, and consult a qualified attorney for legal decisions.

Provide accurate information and keep it current. Keep your sign-in credentials confidential; you are responsible for activity under your account. Tell us promptly if you suspect unauthorised access.

You must not:

• use the service for any unlawful purpose, including harassment, stalking, or intimidation of another member of a circle;
• commit fraud, send spam, or impersonate another person;
• infringe anyone's intellectual property, privacy or other rights;
• upload malware, probe or interfere with the security or integrity of the service, or scrape it by automated means;
• reverse engineer, resell, redistribute, or circumvent technical limits of the service;
• upload another person's confidential documents or personal data where you have no right to share them.

You are responsible for the content and instructions you provide to our automated assistants, for how you use their output, and for verifying that output before relying on it. We may remove or restrict content, filter or refuse output, and suspend accounts where use appears unlawful, abusive, or in breach of these terms. Rights holders may write to support@sharecare365.com to request removal of infringing material; repeated or serious infringement leads to account closure.

You keep ownership of the messages, documents, photos and other content you add. You grant us a limited licence to host, store, process and display that content solely to provide the service to you and the members of your circle, including processing it with the automated assistants that power features you use.

We retain all rights in the service, including its software, design, documentation and branding. We grant you a limited, non-exclusive, non-transferable right to use the service in accordance with your selected plan.

We work to keep the service dependable but do not guarantee uninterrupted or error-free performance. Features may change, and we may perform maintenance that temporarily limits access.

ShareCare is offered on a monthly or annual subscription, with a free trial for new members. Paid subscriptions renew automatically for the same period until cancelled. Prices are shown at checkout, and applicable taxes are added there.

Payment, billing, renewal, tax, cancellation and refund mechanics are handled by our payment provider and are governed by Paddle's Checkout Buyer Terms. Our Refund Policy explains the refund window.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

You may cancel at any time from the Subscription screen; access continues until the end of the period you have paid for. We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. When your account ends you may export your data for 30 days, after which it is deleted or anonymised.

To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose. We are not liable for indirect, consequential or special damages, including lost profits, lost data or loss of goodwill. Our aggregate liability is capped at the fees you paid in the twelve months before the claim. Nothing in these terms excludes liability for fraud, death or personal injury where the law does not allow exclusion.

You indemnify us against claims arising from your content, your unlawful use of the service, or your breach of these terms.

These terms are governed by the laws of the State of Florida, United States, and disputes are subject to the courts of that jurisdiction. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control. We may update these terms and will post the new version here with a revised date.

Questions? Write to support@sharecare365.com.